Introduction
The www.sublimesamana.com website (the "Website") is operated by Prohotel Reservations
("Sublime
Samana", "we", "us", "our"). We have created this Privacy Statement in order to demonstrate our firm
commitment to privacy. The following discloses our information gathering and dissemination practices
relating to this Website. In order to fully understand your rights, we encourage you to read this Privacy
Statement and to consult our Terms (the "Terms"). Each time you use this Website you will be bound by
this Privacy Policy and you should review this each time you use the Website to confirm you agree with it.
This Privacy Statement (conjointly with our Terms and Conditions and any other document) sets out the
basis on which any personal data we collect from you, or that you provide to us, will be processed. Please
read the following carefully to understand our views and practices regarding your personal data and how
it will be treated. If you have any query, please contact us at info@sublimesamana.com
Acceptance of this Privacy Statement
By using this Website, you signify acceptance of this Privacy Statement. If you do not agree with or you
are not comfortable with any aspect of the Privacy Statement, your only remedy is to discontinue use of
the Website. We reserve the right to modify this Privacy Statement at any time. Your continued use of any
portion of the Website following notification or posting of such changes will constitute your acceptance of
those changes.
Information we may collect from you
We may collect and process the following data about you:
• Information that you provide to us when using this Website. This includes information provided at
the time of registering to use this Website, subscribing to our services, posting material or
requesting further services. We may also ask you for information when you report a problem with
the Website.
• If you contact us for any reason, we may keep a record of that correspondence.
• Details of transactions through the Website to which you are a party and of the fulfillment of your
bookings/orders.
• Details of your visits to the Website including, but not limited to, traffic data, location data and
other communication data and the resources, advertisements and linked sites that you access.
Where we store your personal data
All information you provide to us is stored on our secure servers. It may also be processed by persons
who work for us. Such persons may be engaged in, among other things, the fulfillment of your order, the
processing of your payment details and the provision of support services. By submitting your personal
data, you agree to this storing or processing. We will take steps to ensure that your data are treated
securely and in accordance with this Privacy Statement.
Uses made of your information
We use information held about you:
• To ensure that content from our Website is presented in the most effective manner for you and for
your computer.
• To carry out our obligations arising from any agreements entered into between you and us.
• To notify you about changes to our Website and/or services.
• We may also use your data to provide you with information about our products or services which
may be of interest to you and we may contact you about these by post and telephone.
• We may also contact you by electronic means (such as email, voicemail or text) with information
about products or services similar to those which were the subject of a previous sale to you.
If you do not want us to use your data in this way, you may resign of receiving such communications
either by contacting us by telephone at the number + 1 809 240 5050, by email
at info@sublimesamana.com or by writing to us at Sublime Samana Hotel & Residences, Bahía de
Cosón 32000, Las Terrenas, República Dominicana
Disclosure of your information
We may disclose your personal information to those working on our behalf for a specified purpose, for
example, our external Sales Company. They are not permitted to keep this information and it is only to be
used for the purpose for which we contract with them: send mailings and promotions.
We may disclose your personal information to third parties if we are under a duty to disclose or share your
personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and
other agreements; or to protect the rights, property, or safety of Sublime Samana Hotel & Residences, or
others.
Security
Your online security is a very important matter and this Website has security measures in place to prevent
the loss, misuse and alteration of the information under our control. However, as no data transmission
over the Internet can be guaranteed as 100% secure, we cannot ensure or warrant the security of any
information you transmit to us and you transfer the data at your own risk. Our endeavor is to use
appropriate security measures at all times to protect your data.
NO GUARANTEES OF CONFIDENTIALITY OR PRIVACY OF ANY COMMUNICATION OR
INFORMATION TRANSMITTED ON THE SITE OR ANY WEB SITE LINKED TO THE SITE. WE WILL
NOT BE LIABLE FOR THE PRIVACY OF THE INFORMATION, E-MAIL ADDRESSES, REGISTRATION
AND IDENTIFICATION INFORMATION, DISK SPACE, COMMUNICATIONS, CONFIDENTIAL OR
TRADE-SECRET INFORMATION, OR ANY OTHER CONTENT TRANSMITTED OVER NETWORKS
ACCESSED BY THE SITE, OR OTHERWISE CONNECTED WITH YOUR USE OF THE SITE.
Cookies
We use cookies to understand and save your preferences for future visits and compile aggregate data
about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We may contract with third-party service providers to assist us in better understanding our site visitors.
These service providers are not permitted to use the information collected on our behalf except to help us
conduct and improve our business.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you
can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies
off, some of our services may not function properly. However, you can still place orders over the
telephone or by contacting customer service.
Links
Our site may, from time to time, contain links to and from the websites of our partner networks, and
affiliates. If you follow a link to any of these websites, please note that these websites have their own
privacy policies and that we do not accept any responsibility or liability for these policies. Please check
their policies before you submit any personal data to those websites.
Contact
Questions, comments and requests regarding this Privacy Statement are welcomed and should be
addressed to at Sublime Samana Hotel & Residences, Bahía de Cosón 32000, Las Terrenas, República
Dominicana, or contact us by email at
info@sublimesamana.com